NurvPoint Technologies
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Existing clients

Client support, when you need it.

Already a NurvPoint client? Open a support ticket below, or reach us directly. Your systems are monitored around the clock, and tickets are handled according to your service plan.

🔒 Self-service sign-in — tickets, invoices & device health in one dashboard — is coming soon. In the meantime, everything you need is right here.

Submit a support ticket

Tell us what's happening and we'll get on it. For a system-down emergency, please also call (612) 877-1387.

Tickets are triaged by priority. Critical issues should also be phoned in.

Reach support directly

  • Response
    Around-the-clock monitoring & alerting · tickets triaged by severity · scheduled work Monday–Friday, 9 am–5 pm Central

System status

No known outages. If you're seeing a widespread issue, call us so we can confirm and escalate.

Strategy & billing

Need to talk roadmap, budget, or billing? Email support@nurvpoint.com with "Account" in the subject and Todd will follow up personally.