Right here in the metro
Most problems can be solved remotely, fast. When something needs hands-on help, we're based right here in Shakopee, not in another state.
Minneapolis–St. Paul & suburbs
IT support across the Twin Cities, from someone who lives here.
NurvPoint keeps businesses across Minneapolis, St. Paul and the suburbs running: managed IT, Microsoft 365, cybersecurity and backup, with on-site visits when hands-on help is needed. Todd Croy, who started NurvPoint and has lived in the metro for 21 years, is personally involved with every client.
Why NurvPoint
A local partner, not a ticket queue.
Senior people who know you
You're never a ticket number. The people supporting you know your business, and Todd brings nearly 30 years in IT and Microsoft Azure, Microsoft 365 and ITIL certifications to every client.
Enterprise experience, small-business pace
The same tools and discipline used to run government, healthcare and manufacturing systems, sized and priced for a business with five people or fifty.
Who we help
Built for the way Twin Cities businesses work.
From manufacturers and distribution centers in the suburbs to clinics, law firms and offices downtown, Twin Cities businesses run on technology that has to just work.
Manufacturing & distribution
Shop-floor PCs, warehouse Wi-Fi, scanners and the systems that ship orders, kept up and secured so a single outage doesn't stop the line.
Healthcare & dental
Patient data protected, HIPAA expectations met, and the front desk never stuck waiting on a computer.
Law, accounting & insurance
Confidential client files locked down in Microsoft 365, with email protection that stops the fake invoice before it lands.
Construction & trades
Field crews on phones and tablets, office staff in the cloud, everything backed up and easy to manage as people come and go.
Retail, hospitality & entertainment
Guest Wi-Fi kept separate from the systems that take payments, and busy seasons that don't wait on IT.
Growing small businesses
Outgrown the nephew who “knows computers”? We set up a solid foundation now, so growth doesn't mean starting over.
What's included
Managed IT for Twin Cities businesses
- 24/7 monitoring, alerting and automated patching
- Help desk, Monday to Friday, 9am to 5pm Central
- Microsoft 365 setup, security and licensing
- Cybersecurity: email protection, device security, multi-factor sign-in
- Backups that are tested, not just running
- On-site visits as needed
- Quarterly planning reviews with Todd
How pricing works
Built around you, in writing.
Every client's pricing is built around their business: your size, the services you need, and how your team works. No one-size-fits-all packages.
Whatever we agree on, ongoing support or a project such as a Microsoft 365 move or a new office network, is quoted up front, in writing, before any work starts.
The easiest way to get a real number is the free IT Health Check. It shows where you stand today, and Todd follows up with a plan and a price that fits.
Get your free Health Check
Getting started
Four steps, no pressure.
1
Health Check
Answer 15 quick questions. Your scorecard and report arrive in minutes.
2
Talk with Todd
A short call about your report, your goals and what's worrying you.
3
Plan & proposal
A clear plan and a written quote. No jargon, no surprises.
4
Onboard
We document, secure and take over day-to-day IT, without disrupting your team.
“I am very pleased to recommend Todd because of his ability to complete work under pressure, effectively use the resources of his team to achieve aggressive goals, and for his progressive and visionary planning … that has consistently enabled the County to take advantage of efficiencies in technology, collaboration opportunities, and the best value possible for cost and effort.”
Questions
What Twin Cities businesses ask us.
How much does managed IT cost for a small business in the Twin Cities?
It depends on your size, the services you need and how your team works, so every quote is built for the client and given up front, in writing. The free IT Health Check is the fastest way to get a real number.
Do you come on-site?
Yes. Most issues are fixed remotely, which is faster for you. When something needs a visit, such as a new network, an office move or a stubborn printer, we come on-site as needed.
Why choose a local IT company over a national one?
A national provider can be a fine choice. With NurvPoint you get a small, senior team that knows your setup, answers the phone, and is right here in the metro, instead of whoever is next in a queue.
What size businesses do you work with?
Small and mid-sized businesses, from small offices to multi-location companies. If you rely on email, files, and a few key systems to get work done, we're a good fit.
Can you take over from our current IT provider or IT person?
Yes. We document what you have, collect passwords and accounts safely, and plan the handover so nothing is lost and your team barely notices the switch.
What is the free IT Health Check?
A 15-point check of your security, backup, day-to-day IT and planning. It takes about five minutes online, and your scorecard and report are emailed to you right away. There's no cost and no obligation.
Do you only work with businesses in the Twin Cities?
No. We're remote-first and support businesses nationwide, with on-site visits as needed. Our home base is Shakopee, and we serve Minneapolis, St. Paul and the suburbs, from Eden Prairie, Bloomington and Burnsville to Prior Lake, Chaska and beyond.
Find out where your IT stands.
Take the free 15-Point IT Health Check. About five minutes, and your scorecard and report arrive right away.